Ensure your staff are fully equipped to provide excellent customer service to disabled patrons with our Customer Service training package. Providing essential information about correct language, etiquette and how to correctly support members of the disabled community, ensuring they can get the most out of the services you're providing.
Inclusivity and diversity makes for a stronger workforce. Our training can help to make sure that each step of your recruitment process is inclusive by helping you understand reasonable adjustments, unconscious bias and creating a fair and accessible atmosphere for all applicants. We emphasise the importance of a diverse workforce.
With an understanding on the difference between the Medical & Social Model of Disability, managers will be better equipped to remove barriers within the workplace. We are also fully trained on current law and legislation and we will work with management to review internal policies and procedures to promote Equality, Diversity and Inclusion and can help you guarantee that your policies meet the necessary requirements.
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Last updated 05/2021